Zephyr Professional Practice Test

Disable ads (and more) with a membership for a one time $2.99 payment

Study for the Zephyr Professional Test. Enhance your knowledge with our comprehensive quizzes. Each question comes with detailed hints and explanations. Be prepared and succeed in your exam!

Practice this question and more.

What is the primary goal of cloud service management and operations?

To manage data migration
To control and optimize cloud services
To enhance physical attributes of applications
To monitor user satisfaction

The correct answer is: To control and optimize cloud services

The primary goal of cloud service management and operations is to control and optimize cloud services. This involves overseeing the performance, availability, and reliability of cloud services, ensuring that they meet the agreed-upon service level agreements (SLAs) and support business objectives. Effective management and operations contribute to maximizing the efficiency of resources, managing costs, and ensuring that service delivery is secure and scalable. While managing data migration is a key activity in cloud service transitions, it is a component of service management rather than the primary goal. Enhancing the physical attributes of applications is less relevant in a cloud context, where abstraction and virtualized resources are the focus. Monitoring user satisfaction is important but is typically an outcome of effective management practices rather than a direct goal. The core aim is thus to maintain control over services and optimize their performance to foster a productive IT environment.